Refund Policy
We want you to be 100% happy with your purchase. If something isn’t right, we’re here to help.
✅ 30-Day Money-Back Guarantee
You can request a refund within 30 days of receiving your order.
📦 Refund Eligibility
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Items must be unused, unopened, and in their original packaging.
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Used or opened items can only be refunded if they are damaged, defective, or incorrect upon arrival.
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Proof of purchase (order number or receipt) is required.
🚚 Return Shipping
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Customers are responsible for return shipping costs unless the product is faulty or incorrect.
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If the item is damaged, defective, or wrong, we will cover the return shipping.
💳 Refund Process
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Contact our support team at support@[yourstore].com with your order details and reason for refund.
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We’ll provide return instructions and the return address.
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Once we receive and inspect the item, we’ll issue a refund to your original payment method within 5–7 business days.